Customer Service Center

Welcome to the International Delivery Solutions (IDS) Customer Service Center. We’re here to help you find the most cost-effective and efficient option for your unique mail and delivery service needs. Please let us know how we can assist you. Call us toll free at 877-IDS-TRAC (877-437-8722).

If you have questions or comments, someone in Customer Service can assist you.

Need a pick up? Ask for the Traffic Manager.

IDS Payment Options and Specialized Billing Services

International Delivery Solutions offers accurate and efficient billing services for today’s businesses, from electronic invoicing to daily and prorated invoices. Payments options include check, credit card, debit account, wire transfer, ACH credit and ACH debit. We would be happy to discuss these alternatives with you in more detail to help you decide what will work best for your business. Contact us for more information.

Complementary Services

International Delivery Solutions offers an array of complementary services for the convenience of our clients. These include:

Electronic Airway Bill System

You can access our electronic airway bill system to be able to submit airway bills online and upload data files. When you sign up to receive a login account, we will contact you to help you get started. It’s easy to have the access you need 24/7 with a personal login account. Click here to request your personal login account now.

Global Hot Spot Report

Stay current with our Global Hot Spot Report. This weekly report keeps our clients informed regarding general news, political changes or postal strikes that could affect the delivery of their mail. The Global Hot Spot Report is distributed usually every week via email. Multiple people at the same company are welcome to sign up to receive this important weekly delivery news update. Click here if you would like to begin receiving your copy of the Global Hot Spot Report.

Airway Bill Request

Need extra preprinted airway bill documents? Just let us know! Click here to request preprinted airway bills.

Quotes

Contact us anytime to discuss your mailing and delivery needs. We are happy to provide a quote for your consideration.